TBC Bank Georgia Wins Best Use of Tech in Consumer Lending at 2025 Banking Tech Awards
TBC Bank Georgia, the country’s leading financial services provider and part of London-listed TBC Bank Group, was crowned the winner in the Best Use of Tech in Consumer Lending category at this year’s Banking Tech Awards.
TBC Bank Georgia received this important industry award for its continued innovation in fast consumer loans, where it has embarked upon a transformative, tech-driven project to enable digital access to unsecured loans in under 5 minutes. The bank leveraged innovations to rebuild its entire lending stack, including an AI income estimation model to provide fair access to previously underserved self-employed and gig-economy customers, a new real-time decision management engine, and UX enhancements such as one-click pre-approved offers.
The project’s impressive results drove the judges’ decision to crown TBC Bank Georgia as the category champion, with the share of digital loans rising to 80%, 70% of loans approved and disbursed in under 5 minutes and total market share in retail lending increasing to 36%.
TBC Bank Georgia’s recognition by the Banking Tech Awards comes as the bank continues to execute on its retail lending strategy and grow its market share in the consumer lending segment. In addition to its fast consumer lending project, TBC Bank Georgia also launched an AI-powered sales agent for consumer loans in July of this year, driving efficiency gains and lowering customer acquisition costs.
Nika Gvaberidze, Retail Lending and Operations Director, TBC Bank Georgia, said: “We are thrilled to receive this award for our continued leadership in retail lending in Georgia. Our fast consumer lending project leveraged cutting-edge technology to make loans easier and more accessible to all, continuing TBC’s long-standing legacy as the leading technological innovator in Georgia’s financial services sector. But we’re not stopping here – we are committed to continuously integrating AI and other new technologies to provide best-in-class services to customers across all our segments.”
The Banking Tech Awards by Fintech Futures are a leading industry benchmark, celebrating innovation across the financial services sector and shaping the agenda for the ongoing digital transformation of our industry.
