bunq launches high-interest term deposits
bunq, Europe’s second-largest neobank, today announced the launch of Term Deposits, a new savings option with some of the market’s highest returns, as well as easier ways for anyone to track and invest in crypto.
With Term Deposits, bunq users can lock in their money for a fixed period and benefit from significantly higher, guaranteed interest rates. Users can now choose from four lock-up periods:
- 1.76% interest for 3-month deposits
- 1.86% interest for 6-month deposits
- 2.11% interest for 12-month deposits
- 1.91% interest for 24-month deposits
bunq has always offered competitive rates, and the new 12-month return of 2.11% now places bunq among the highest-yielding options—decisively outperforming nearly all major national banks.
On a global scale, these rates also rank within the top five highest interest offerings among international financial institutions, solidifying bunq’s position as a leading destination for savers seeking strong returns without the complexity.
The announcement was made at the bunq Update 30 event in Amsterdam, during which the neobank also launched an expansion of its Auto Round Up features. Every purchase can be set to round up to the nearest euro, with the spare change now automatically invested in crypto.
To help users stay in control, bunq has also introduced instant crypto alerts. Those with an active crypto wallet will automatically be notified when coins in their favorites list rise or fall by more than 5 percent within 24 hours or hit a new all-time high. Additional alerts notify users when their coins pass round-number milestones, offering timely insights on changes without the need to constantly check price charts.
“At bunq, we make it easy to grow your wealth in a way that’s both safe and secure,” said Joe Wilson, bunq Chief Evangelist. “We give our users an easy-to-use, regulated environment where savings and crypto live side-by-side, so they can take control of their money and shape the future they want.”
bunq launches smarter, more powerful upgrade to GenAI financial assistant
bunq has also released a new upgraded version of Finn, bunq users’ GenAI assistant and AI support agent. This launch solidifies bunq’s position as the first and leading GenAI-powered bank in Europe and marks a new milestone in the future of banking; led by AI and powered by human expertise. The announcement was made during the bunq Update 30 event in Amsterdam.
Built for bunq’s users, Finn was launched in December 2023 with a single mission: to make life easy. Since then, the AI assistant has proven itself as the always-on guide to its users, managing their most complex questions and helping them make the most out of the bunq app. With a completely upgraded AI system, Finn is now even smarter, providing more accurate answers and human-like conversations, earning it a 90% user satisfaction rating and successfully answering millions of user queries, from financial insights to support requests. Today, bunq uses its AI to train its fraud-detection models and enhance its deepfake detection frameworks, with industry-leading results.
bunq pioneered a new, user-centered banking experience from day one, with its proprietary AI playing a major role, woven into every aspect of its operations and user safety and support. Finn resolves support queries in just 47 seconds, significantly faster than the industry average of one minute and ensures that any user request needing deeper knowledge is routed directly to the right human specialist. With this approach, Finn handles around 97% of all user support activity with real-time, AI-powered speech-to-speech translation, a first for the banking sector.
As their GenAI Assistant, users most frequently rely on Finn for everyday banking support, especially questions related to card services, payments, and savings. The AI assistant also goes beyond, helping with everything from travel recommendations to questions about specific merchants. In fact, the most common question Finn answers is: “How much did I spend on groceries this month?”.
“Finn’s anniversary marks a pivotal moment for us. It’s one more step along our journey to make money management not just easier, but smarter and safer,” says Joe Wilson, bunq Chief Evangelist. “While traditional banks may use AI to cut costs and replace humans, at bunq we focus on its ability to help our users. By leveraging AI, we’re showing the world what the future of banking looks like: one where your bank truly learns from you, works for you, speaks your language, and helps you get the most out of your finances, anytime, anywhere.”