Mangopay launches Echo to give platforms more flexibility and control over multi-PSP payment flows

Mangopay, the wallet-first payment infrastructure for enterprise platforms, has introduced Echo, a new solution that enables businesses to centralize and manage payments processed by their existing PSPs in one single place for reconciliation, wallet allocation, splits, and payouts.

A response to payments complexity

Platforms work with multiple PSPs to serve different markets, offer local payment methods, and improve acceptance rates. However, rising transaction volumes and multiple providers make the post-acceptance journey too fragmented.  Information becomes trapped across separate systems, reports, and settlement processes.

Echo allows platforms to keep their existing PSP setups undistrupted while managing through Mangopay what happens post-payment, establishing one clear record of where funds are, who they belong to, and when they can be released to the right user’s account. PSPs continue to process pay-ins, while Mangopay’s infrastructure becomes the point from which the platform manages downstream money movement.

“Scaling platforms operate in a large and competitive landscape, with more providers to choose from as per their payments needs. Yet they pay for being spoiled for choice with operational costs and inefficiency. Each new payment provider means another reconciliation process, or another data structure that platforms need to adapt to. We built Echo to break that pattern and give platforms a flexible way to reduce operational costs from managing payment flows through multiple providers, while preserving their freedom to choose the providers that best support their business strategy,” said Andy Wiggan, Mangopay’s Chief Product Officer.

A new model for money movement in the platform economy

Echo represents a shift in how enterprise platforms can organize their payments operations. According to a recent Mangopay research, 86% of enterprise platforms still rely on manual reconciliation, while 30% identified better visibility over money flows as the improvement that would have the biggest impact on their payment operations. Mangopay has been supporting platforms in meeting these challenges that come with multi-party flows for over a decade, and continues its mission now offering platforms even more flexibility and control.

For the platform economy, launching Echo marks a move away from provider-dependent payment setups towards a more scalable model. The payment providers keep their role in payment acceptance, and the platforms keep control of how money is moved between users, partners, and their own business.