Checkout.com powers digital payments behind Freenow by Lyft’s journeys across Europe
Checkout.com, a leading global digital payments company, has announced a new partnership with Freenow by Lyft, the European taxi app, to deliver reliable and high-performing digital payments across all nine of its European markets.
Operating in more than 180 cities across Germany, the United Kingdom, France, Italy, Spain, Poland, Greece, Austria and Ireland, Freenow offers a broad range of mobility options within a single app, from taxis and private hire vehicles to e-scooters, e-bikes, e-mopeds, carsharing, and public transport.
As Freenow continues to grow its footprint across European cities, it sought a payments partner capable of matching its ambitions with performance, technical agility, and a deep understanding of local payment dynamics. Checkout.com was selected for its advanced acquiring technology and ease of integration. The partnership covers acquiring across all of Freenow’s European markets, providing a strong foundation for future growth. With an established European presence and deep payment expertise across the region, Checkout.com combines global scale with local insight.
By partnering with Checkout.com, Freenow gains deep transaction insights from across its global network. Checkout uses advanced AI-powered analytics to help identify patterns in authorisation behaviour across digital payment journeys. These insights enable Freenow to optimise performance and deliver a smoother payment experience for millions of customers. The data-driven approach supports smarter, faster decisions and strengthens Freenow’s overall payment reliability.
Checkout.com has already helped Freenow to enhance its ‘post-paid payment’ experience, where payment is taken only after a journey has been completed. This model can be complex to manage at scale, particularly when a customer’s initial payment attempt fails. Checkout.com worked closely with Freenow to make this process smoother, introducing digital wallet options and smarter retry mechanisms so that missed payments can be collected quickly and with ease, leading to an improved customer experience and greater efficiency for Freenow’s operations.
“For Freenow, empowering users with effortless mobility means providing a payment experience that is inherently seamless and dependable”, said Chris von Rumohr, Vice President of Product & Engineering FinTech at Freenow by Lyft. “We chose Checkout.com for its AI-driven optimisations, high payment performance and strong local payment processing capabilities across Europe. The team took the time to understand the unique challenges of operating in the enterprise mobility market and delivered solutions that fit our needs exactly.”
“Freenow by Lyft is a leader in the European taxi and mobility market, and we’re proud to partner with them as they continue to scale across Europe,” said Antoine Nougué, Chief Revenue Officer, at Checkout.com. “As mobility becomes increasingly digital, payments serve as a critical backbone for delivering smooth, reliable passenger experiences. By strengthening the resilience of Freenow’s payment flows and supporting complex post-paid journey models, we’re helping power their growth in the rapidly evolving mobility ecosystem.”
