PingPong Partners with Chewy, the largest online pet marketplace in the United States, to support its international expansion
PingPong, a world-leading provider of cross-border embedded payment solutions, today announced a strategic partnership with Chewy (NYSE: CHWY), the largest online pet retailer in the United States. The agreement makes PingPong one of Chewy’s first official cross-border payments partners since the platform opened to Asian merchants in 2025, giving Asian sellers a direct route into the fast-growing North American pet market.
Under the partnership, PingPong will provide merchants on its platform with a one-stop solution covering onboarding consultation, pre-qualification review, and cross-border payment collection. Sellers will benefit from a fully supported pathway, from platform registration and product listing through to order payment collection, backed by PingPong’s global payments infrastructure.
The announcement builds on PingPong’s growing portfolio of major marketplace partnerships, following its selection as Best Buy Canada’s first cross-border payments partner of record. With over $350 billion processed across 200 countries and regions, 60-plus financial licences worldwide, and hundreds of thousands of merchants and enterprise clients operating within its global ecosystem, PingPong is increasingly the infrastructure layer underpinning international enterprise growth.
Chewy, founded in 2011 and headquartered in Plantation, Florida, is the market leader in US pet e-commerce. The platform partners with more than 3,500 brands across pet food, health products, toys, and accessories. In Q3 of fiscal year 2025, Chewy reported net sales of $3.12 billion, up 8.3% year-on-year, with net profit rising 1,415% year-on-year to $59 million. The company currently serves approximately 21 million active customers.
Persis Elavia, Senior Director of the Chewy Platform, said: “Chewy is committed to helping sellers grow their brands by connecting them with millions of pet parents. Through our partnership with PingPong, we have streamlined the financial and operational aspects of cross-border e-commerce, making it easier for Asian sellers to join the Chewy platform and grow their businesses. We will continue to work together to help sellers reach a broad and active global consumer base and achieve sustainable operations and growth on the Chewy platform.”
Alex Chen, Vice President of PingPong Asia Pacific and Head of Global Partnerships, said: “The pet sector is one of the most compelling growth opportunities in cross-border e-commerce right now, and Chewy is its defining platform in North America. This partnership brings together Chewy’s market leadership and PingPong’s global payments capabilities and end-to-end service infrastructure to give Asian pet retailers a genuine competitive advantage.
As the payment foundation for global trade, we continue to build ecosystem partnerships with the world’s leading platforms to help businesses capture international growth.”