Tandem Bank boosts intermediary team with new Southern Account Manager, as second charge market expands

Tandem Bank has appointed Lloyd Turner as Southern Account Manager, reinforcing the digital bank’s commitment to growing broker relationships and intermediary support across the south of England.

Lloyd brings more than 15 years’ experience in financial services, including over a decade focused on specialist mortgages. His career – including roles at United Trust Bank and Pepper Money – has seen Ryan work with a range of specialist mortgage brokerages, specialist lenders and high street lenders, giving him experience in sales, underwriting and product teams.

In his new role, Lloyd will work directly with Tandem’s intermediary partners across the south, helping brokers access Tandem specialist second charge proposition.

Lloyd’s appointment comes amid continued strong growth in the second charge market. The sector expanded by approximately 25% in 2025, with annual originations exceeding £2.0bn for the first time, as more customers turn to second charge solutions rather than remortgaging. 

Tandem serves more than 25,000 active second charge customers, supported by a distribution network of over 75 specialist intermediaries.

To meet record customer demand, the bank launched Tandem Connect its own proprietary loan management platform, in 2025. Alongside continued enhancements to products, criteria and pricing, Tandem remains at the forefront of the specialist lending market.

Laura Walters, Head of Sales and Distribution at Tandem said: “We’re delighted to welcome Lloyd to the team at a key stage in our growth. His experience and knowledge of the regional broker market make him ideally placed to strengthen existing relationships and help us reach new partners.

“This is a growing market, and Lloyd’s appointment demonstrates our commitment to enhancing brokers’ experience, providing regular contact and faster support, and ensuring Tandem is seen as a partner that is genuinely easy to do business with.”

Lloyd Turner, Southern Account Manager added: “Tandem has built a genuinely strong position in the specialist second charge market, with a strong product range and broker relationships. My focus is on building on that in the south, connecting with brokers who know me and introducing myself to those who don’t, and helping them make the most of what Tandem has to offer.

“This is a market with real momentum and I’m looking forward to being part of a team that is committed to growing its impact within the industry.”