Trustfull Launches Investigator to Accelerate Fraud Analysis Through Conversational AI

Fraud prevention company Trustfull has launched Investigator, a new conversational AI solution designed to help fraud teams assess risk signals and investigate suspicious activity faster.

Through natural language interactions, analysts can examine emails, phone numbers, IP addresses, web domains and onboarding attempts simply by describing what they want to analyze. The platform automatically determines which intelligence sources to query, orchestrates the relevant checks and returns structured, explainable fraud signals in seconds.

The new product launch comes as fraud teams face growing operational pressure driven by heavily industrialized fraud activity. According to Interpol, organized fraud networks are using AI to scale their operations globally, improving the speed and effectiveness of their attacks at an unprecedented rate.

While traditional fraud tools usually require analysts to know exactly which manual checks to run and how to correlate signals across multiple systems and data sources, Trustfull Investigator was designed to interpret a wide range of digital intelligence signals through a single conversational workflow.

For example, analysts can ask Trustfull Investigator to uncover and explain the importance of risk signals on any phone number globally, such as disposable number indicators and the presence of connected accounts, or instantly assess an email address by checking data breach exposure, deliverability and domain reputation. The platform also supports IP analysis, including VPN and proxy detection, and website checks on ownership, hosting and digital ad activity.

Investigations can start with simple questions such as “Check whether this phone number looks suspicious”, “Assess this onboarding attempt”, or “Analyze this email and linked digital signals”. Based on the request, Trustfull Investigator automatically correlates the relevant intelligence signals and presents the findings in a structured and explainable format.

Marko Maras, CEO of Trustfull, commented:

“Fraud analysts do not need more dashboards, but faster access to reliable and explainable intelligence. Trustfull Investigator was built to reduce friction through AI-powered orchestration, allowing teams to uncover and correlate risk signals faster without sacrificing visibility or control.”

Trustfull Investigator is now available for all users within the Trustfull platform.